FAQs

Frequently Asked Questions

What is Prize-Linked Giving?

Prize-Linked Giving is a fun, new program that allows cardholders like you to support the AACUC with the chance to win one of hundreds of prizes each time you make an eligible purchase on an eligible Commitment to Change Credit Card sponsored by the African-American Credit Union Coalition and issued by the Services Credit Union.

Entrants agree to automatically Round-Up eligible purchases to the next dollar for the chance to instantly win a prize. 50% of each Round-Up will be allocated toward the prize pool, with the other 50% allocated toward a charitable contribution. There is a free, alternate method of entry which does not require a purchase. However, free entries don’t add to the prize pool! For more information on Alternative Method of Entry (AMOE) visit the Official Rules.

How does Prize-Linked Giving work?

During the Promotion Period, an eligible entrant may enter this Promotion by using his/her/their Commitment to Change Credit Card sponsored by the African-American Credit Union Coalition and issued by the Services Credit Union to make a qualifying purchase (“Payment Card Entry”). Entries are evidenced by a “Game Piece”. Each entrant will receive one “Game Piece” per qualifying purchase. A qualifying purchase is a purchase that has been processed and accepted by the merchant and has been authorized by the entrant to be rounded up to the next dollar; 50% of which will be allocated toward the prize pool, with the other 50% to be allocated toward a charitable contribution. No purchase is necessary to enter. Please visit Official Rules, or the “Do I have to make a purchase to participate” section below, for full Promotion terms and the means of alternate, free method of entry.

How much of my change gets donated to charity?

100% of your change will be donated to United Charitable, which is a globally recognized United States 501(c)3 public charity Federal Tax ID #: 20-4286082. United Charitable is the primary beneficiary of all contributions generated through this promotion and it retains exclusive control over all contributions. Contributions will be distributed as outlined by the offical rules to further fund the prize pool and the AACUC.

How do I know if I won a prize?

Each time you make a qualified purchase or submit an AMOE form, you receive one “Game Piece”. If that Game Piece is an instant winner, you will be notified immediately via text-message and email at the phone number and email address you provided upon registration. If you didn’t provide and/or confirm your phone number upon registration, you will receive an email notification for all instant wins.

How do I redeem my prize?

All prize notifications will be accompanied with step-by-step redemption instructions depending on which prize you win.

Do my prizes expire?

Certain prizes do have expirations associated with redeeming and using them. For digital gift cards, expiration details will be disclosed at the time of redemption.

Do I have to make a purchase to participate?

No. Although the spirit of this program is to raise dollars for charity via a fun and engaging purchasing experience, no purchase is necessary in order to win. For eligible cardholders who wish to enter via an Alternative Method of Entry (AMOE) they may do so by using the link in the Official Rules.

How does rounding up work?

When you link your eligible payment card, we automatically “Round Up” each of your qualifying transactions to the next dollar amount. For example, if you spend $17.83 at a restaurant on your linked debit card or credit card, we will automatically add 17 cents to your purchase. 50% of each Round-Up will be allocated toward the prize pool, with the other 50% allocated toward a charitable contribution to the AACUC.

Does my change get deducted immediately when I swipe my card?

To ensure you can easily find and manage your monthly contributions, we do not immediately deduct your spare change each time you make a qualified transaction. Instead, we’ll tally up your change throughout the month and charge your card with a single transaction for your accrued lumpsum of Round-Up change.

Is my donation tax-deductible?

Yes, 100% of your contribution will be tax deductible! You will receive an automated receipt which will include the tax deductible language associated with the 100% of the transaction that was allocated as a charitable contribution, after your donation is processed each month; please keep a copy for your records.

When is the minimum donation of $0.99 charged?

A monthly minimum donation of $0.99 will be charged to your linked card if any of the following conditions are met: (1) If your monthly round-up change accumulation is less than $1.00. (2) If we lose our connection to your registered card.

Do I have to do anything to make the round up happen?

Nope! That’s the great thing about rounding up: our system will automatically round up and issue game pieces for all eligible purchases on your connected card until you’ve reached the monthly limit you set upon registration.

What happens after I reach my maximum cap?

We designed the program to raise funds passively and responsibly by providing a gratifying giving experience that scales up or down as you spend. Once you reach your maximum Round-Up cap for each calendar month, we will stop accruing Round-Ups from qualified transactions until the next calendar month begins.

What credit cards can I register for the program?

You can link any eligible active Credit Card sponsored by the African-American Credit Union Coalition and issued by the Services Credit Union. Note: Not all transactions made with your registered card (including PIN-based transactions, payment through a third-party digital wallet or payment app) can be monitored for Round-Ups. See Terms and Conditions for more details.

Can I unenroll my card from the Prize-Linked Giving program?

If you would like to unregister from the Prize-Linked Giving program and stop rounding up your purchases, follow these steps to remove your linked card:
1. In your donor dashboard, select your avatar in the top right
2. Tap Round-Ups, then Tap Settings
3. Tap the card you want to stop rounding up purchases on
4. Select the Remove Card Icon
5. Confirm that you would like to stop transaction monitoring and the Prize-Linked Giving program on your card by selecting “Cancel Round-Ups”

You may access historical transactions and/or re-register your Payment Card at any time by following the steps in your user profile.

How do I reset my password?

Go to the Login page and choose the "Forgot Password" link and you'll be provided more instructions on how to reset your password.

How do you keep my information secure?

The security of your information is of the highest concern. The system uses bank-grade security to handle all sensitive financial data. Online banking credentials are never stored on the system. All data is secured with SSL encryption and multi-factor authentication to ensure unwanted access is prevented.

What is your privacy policy?

You can view our privacy policy and terms of use upon logging in to your account by accessing the menu in the top right of your dashboard.

How do I access my tax-deductible year-end giving report?

You can see your donation history by logging into your account and viewing your donation history.

Why do some of my transactions not get Rounded-Up?

Not all transactions made with your registered card (including PIN-based transactions, payment through a third-party digital wallet or payment app) can be monitored for Round-Ups. Do not use a PIN when making purchases if you want the transaction to be eligible for Prize-Linked Giving. See Terms and Conditions for more details.